Teamspeak Servers, Teamspeak Hosting, Mumble Servers, Mumble Hosting

Terms of Service

Agreement between you and guildshout.com (GuildShout)

The guildshout.com Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the guildshout.com Web Site and our Teamspeak and Mumble servers constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE
guildshout.com reserves the right to change/modify these terms, conditions, and notices under which the guildshout.com Web Site and Services are offered, including but not limited to the charges associated with the use of the guildshout.com Web Site and Services.

RECURRING CREDIT CARD PAYMENTS
If you pay with a credit card you are agreeing that you will be automatically charged up to three days prior to your renewal date. You may cancel at any time prior your credit card being charged. If you wish to cancel you must log into your control panel and terminate your subscription.

CREDIT CARD CHARGE-BACKS
You should always contact us first before contacting your bank. If you dispute a charge with your bank there will be a $50 penaltly charge added to your account that will need to be paid before any services are restored.

PAYMENT GRACE PERIOD
There is no grace period and the server will be suspended on the next day if invoice is unpaid. After being suspended you can Unsuspend the server within 30 days before automatic cancellation and termination of your server. guildshout.com is not responsible for any loss of data or time invested/inserted onto the server.

100% UPTIME GUARANTEE.
"Uptime" refers to the amount of time the Services are available. "Downtime" refers to the amount of time the Services are unavailable, as measured solely and only by guildshout.com's internal monitoring systems. guildshout.com guarantees that it's Networking and Connectivity services will be available 100% of the time. In the event such level of service is not provided, guildshout.com will credit your account in an amount as determined in the chart below, reflecting credit percentages of the monthly fees paid by you to guildshout.com for the Services, but not payments made for any of the following products and services: domain name registration, software licenses, IP address charges, set up fees, shipping and handling, SSL certificate fees, labor charges, and other services which are unrelated to Uptime. The following levels of uptime will apply with the following percentage of refund during your current billing period and cannot include more than one billing period for each case.

1. 100% will result in a credit of: 0% within
2. 99.1% to 99.9% will result in a credit of: 5%
3. 98% to 99% will result in a credit of: 10%
4. 95% to 97.9% will result in a credit of: 25%
5. 90% to 94.9% will result in a credit of: 50%
6. 89% or below will result in a credit of: 100%

To receive a credit, you must submit a support ticket to the billing department. Each request in connection with this Agreement must include the dates and times of the Downtime, the name and IP address of the server or servers which experienced the Downtime. The request must be received by guildshout.com within ten (10) business days after the incident of Downtime. If the unavailability is confirmed by guildshout.com, credit will be applied to Your guildshout.com account within thirty (30) days of receipt of your credit request.

PayPal Subscriptons.
User is responsible for ensuring that your subscription is up to date for continued usage. It is also the users responsibility to cancel your subscription, you must either contact PayPal or our sales dept with a cancellation request. All subscriptions are reoccurring, no refunds will be made if you fail to cancel your subscription.

60 day money back satisfaction guarantee on all recurring credit card payments
If you are not 100% satisfied request a refund within the first 60 days of beginning of your order we will refund you in full. We reserve the right to deny a refund if a customer abuses our terms of use or has mutliple accounts with us using the same name and or address.

30 day money back satisfaction guarantee on all one time payments (PayPal or Google Checkout)
If you are not 100% satisfied request a refund within the 30 days of your payment being charges. We reserve the right to deny a refund if a customer abuses our terms of use or has mutliple accounts with us using the same name and or address.

1 month free trial
You are allowed to have one 1 month trial per customer (account or clan or guild or team or company) and GuildShout reserves the right to revoke, cancel, or terminate any free trial or Team Speak server at any time. Your 1 month trial server will be limited to 50 users until the 1 month trial is over. Then your server will be restored to requested capacity. You must have a valid form of payment on file in order to have a free trial. Your credit card may be charged within 7 days of the trial for the following billing cycle. We reserve the right to revoke or suspend any trial if the payment method fails or is invalid.

Refund Policy.
Unless we do not maintain UPTIME(*as mentioned above) no refunds will be accepted, and all sales are final. No refunds will be made for payments over after 30 days. If you qualify for a refund we will credit you in the same manner as your original payment within 15 days of receiving the refund request. We reserve the the right to approve or deny refund requests on a case by case basis.

LINKS TO THIRD PARTY SITES
The guildshout.com Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of guildshout.com and guildshout.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. guildshout.com is not responsible for webcasting or any other form of transmission received from any Linked Site. guildshout.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by guildshout.com of the site or any association with its operators.

NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the guildshout.com Web Site and Services, you warrant to guildshout.com that you will not use the guildshout.com Web Site and/or Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the guildshout.com Services in any manner which could damage, disable, overburden, or impair the guildshout.com Web Site or interfere with any other party's use and enjoyment of the guildshout.com Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the guildshout.com Web Sites.

USE OF COMMUNICATION SERVICES
The guildshout.com Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will NOT:
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.

Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.

Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.

Conduct or forward surveys, contests, pyramid schemes or chain letters.

Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.

Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

Restrict or inhibit any other user from using and enjoying the Communication Services.

Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.

Harvest or otherwise collect information about others, including e-mail addresses, without their consent.

Violate any applicable laws or regulations.
guildshout.com has no obligation to monitor the Communication Services. However, guildshout.com reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. guildshout.com reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

guildshout.com reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in guildshout.com's sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. guildshout.com does not control or endorse the content, messages or information found in any Communication Service and, therefore, guildshout.com specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized guildshout.com spokespersons, and their views do not necessarily reflect those of guildshout.com.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

MATERIALS PROVIDED TO GUILDSHOUT.COM OR POSTED AT ANY GUILDSHOUT.COM WEB SITE

guildshout.com does not claim ownership of the materials you provide to guildshout.com (including feedback and suggestions) or post, upload, input or submit to any guildshout.com Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting guildshout.com, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. guildshout.com is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in guildshout.com's sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

LIABILITY DISCLAIMER
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE guildshout.com WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. guildshout.com AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE guildshout.com WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE guildshout.com WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

guildshout.com AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE guildshout.com WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. guildshout.com AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL guildshout.com AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE guildshout.com WEB SITE, WITH THE DELAY OR INABILITY TO USE THE guildshout.com WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE guildshout.com WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE guildshout.com WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF guildshout.com OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE guildshout.com WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE guildshout.com WEB SITE.

SERVICE CONTACT : support@guildshout.com

TERMINATION/ACCESS RESTRICTION
guildshout.com reserves the right, in its sole discretion, to terminate your access to the guildshout.com Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of New York, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in New York County, New York, U.S.A. in all disputes arising out of or relating to the use of the guildshout.com Web Site or it's services. Use of the guildshout.com Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and guildshout.com as a result of this agreement or use of the guildshout.com Web Site. guildshout.com's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of guildshout.com's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the guildshout.com Web Site or information provided to or gathered by guildshout.com with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and guildshout.com with respect to the guildshout.com Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and guildshout.com with respect to the guildshout.com Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

COPYRIGHT AND TRADEMARK NOTICES:
All contents of the guildshout.com Web Site are: Copyright © 2012 guildshout.com - This Site best viewed with FireFox and/or its suppliers. All rights reserved.

TRADEMARKS
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.

Contacting us
If you have any questions about our Terms of Service, the practices of this site, or your dealings with this site, please contact us at:

GuildShout
26 west 23rd street, 4th Floor
New York, NY 10010
111-222-3333
support@guildshout.com
www.guildshout.com

This document was last updated on December 20, 2014

 

 

Official Provider

 

 

We love gamers...